Right to cancel
You have the right to cancel the purchase of a good without having to give a reason at any time within thirty days, beginning on the day after you receive the good.
You must notify us of your cancellation in writing to the following e-mail address: firstname.lastname@example.org
If you are in possession of the goods, you are duty bound to retain them and take reasonable care of them. You must send the goods back to us in their original condition to our contact address as soon as possible.
Once you have notified us that you wish to cancel the contract, any sum debited to us will be re-credited to you as soon as possible and no later than 30 days of your cancellation.
We will usually refund any money received from you using the same method originally used by you for your purchase.
Cancellation by us
We reserve the right to cancel the contract between us if, for example:
- we have insufficient stock to deliver the goods you have ordered
- one or more of the goods you ordered was listed at an incorrect price due to a typographical error, or an error in the pricing information received by us from our suppliers
If we cancel your order, we will notify you by e-mail and will reimburse any sum deducted by us from your credit or debit card as soon as possible, but in any event within 30 days of your order.
Title and Risk
You will become the owner of the goods you have ordered when they have been delivered to you, and when we have received full payment for the goods. Once goods have been delivered to you, they will be held at your own risk and we will not be liable for their loss or destruction.
Events beyond our control
We will have no liability to you for any delay in delivering goods you have ordered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire and explosion.